"I am thoroughly satisfied with VACC, and I have recommended them to my friends. I have been a client of VACC since 1975 and have always been impressed with their service and their loving care for my pets."
Hope Mehaffey
"Dr. Labdon is one of our heroes!! He has always gone the extra mile with all our dogs - past and present. We can't imagine taking our four-footed family to anyone else!"
Russell and Helen Small
"Great Staff" - Gorgeous Bird ["Max" the Macaw]
Chrissy Petrullo Eames
"We are always pleased with Dr. Burns and the staff. We feel that both our dogs get excellent care. Thanks for all you do!"
James and Deborah Mangan
"I have patronized VACC for almost forty years - enough said!"
Jean Ludtke
"I was so impressed with the professionalism and kindness we experienced with your entire staff, especially Dr. Clayton and your technician, Laurie. We are very grateful to have such a great vet right here in Yarmouth."
Julie Kennie
"Excellent care for all three of our dogs: 'Chi Chi', 'Charlie"', and 'Della'".
Mary and Tom Joyce
"On my first visit to your Forestdale hospital, I was very pleased with our new veterinarian, Dr. Jen Young. She was helpful and caring. My pet, "Taylor" is feeling much better because of her care and determination."
Mary Ann Alunni
"The doctors and staff at Veterinary Associates are wonderful - my dogs are my babies. I have "Lexie" and my son has "Taz", and I wouldn't go anywhere else - we love you all, especially Dr. Bradley."
Barbara and Jason Thomas
"I have been seeing Dr. Tom Burns and the staff for eight years. They are always very caring, informative and professional. I wouldn't take my pets anywhere else. I have referred a few friends and family with pets, and I will continue to do so."
Sandy Schwenk
"About 2 years ago my first Collie, Kia, became very ill and needed to be sent to a 24-hour emergency hospital near Boston.
At the same time, I was sent to Arizona for a training seminar. I became very apprehensive about leaving Kia. It was at that time I met Dr. Lauren Collazo, who was the admitting physician. She was so kind, compassionate and at once was able to understand my relationship with Kia, and the impact this dog had not only on me, but the whole neighborhood. I left for the seminar, and Lauren would call me 2-3 times a day, and call my friends and neighbors, each, once a day. She would cook chopped beef and chicken on her days off, attempting to entice Kia. When I returned, I spent Kia's last night with her at the hospital, holding her until the morning when my neighbors and friends could arrive to say their good-byes to Kia. Lauren was with us, and she cried as hard as any of us; she helped me release Kia to her final sleep with love and dignity.
Dr. Collazo has become part of what is an extended family, who are trusted with the life and well being of our most loved companions. Don't think you will meet a kinder and more compassionate person who, when she enters the exam room, speaks to your pet -- and not just you.
Trust me....you can trust Lauren Collazo with your best friend, your pet!!"
Sarah Rosenburgh
"Dr. Labdon is the most caring vet I have ever met, and he is also the most informative.
I realized after some time that when he refers to "clients", he does not mean the humans but the animals. That is his focus, and it is different from other veterinarians with whom I have interacted.
In addition, I have observed the cooperation and teamwork at the front desk. I love the "admission" and "discharge" approach to handling the traffic. The hospital is always clean, bright and cheerful. I particularly enjoy the collage of pets' photos."
Alan Cavanagh
"Dr. Bradley is wonderful at caring for our four pets. She explains everything with great interest. We are very grateful to have her and your staff as our vet."
Robert Cook
A letter to Dr. Tom Burns from Kevin and Linda Mazon dated May 25, 2007:
"Dr. Burns,
I am very pleased with my decision to choose you as "Charlie's" vet. Your outstanding treatment, and especially your care and compassion for the animals, is amazing... never have I experienced the talent and concern about my animal. As far as I am concerned, you are the best doctor I have ever encountered; I highly recommend you to my clients and friends, with never a doubt in my mind that their animal is in the finest hands."
A letter to Dr. Jen Young from Joanne Winters dated May 25, 2007:
"Dear Dr. Jen Young,
As a long-standing client of the Forestdale Veterinary clinic for 14 years, I wanted to take a few minutes to simply say thank you.
The Forestdale Veterinary Clinic is not simply a clinic or a vet's office. It is a family all caring, helping and there for each other and all their patients big and small.
You are always there for us no matter what. Your caring, kindness, support and dedication have been a blessing. Your staff of Karen Morelli and Cokie Hamm are not only the "castle guards" but give 100% of their attention, time, and advice; they make everyone feel they are at home.
Let me end by saying thank you for being there and all you do to make the animals feel safe, welcome, at home and well."